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FAQ’s

Q.  What is your cancellation policy?

If guest cancels in writing more than 60 days prior to reservation, they will receive 100% of their money refunded less resort fees (credit card fees).  Accidental Damage Insurance is non-refundable.  If guest cancels less than 60 days prior to arrival all payments will be forfeited.  No exceptions.  Failure to remit the balance due without explicitly cancelling reservation will cause guest to forfeit entire amounts paid and the reservation will be cancelled.  If you shorten your stay or check out early no refund will be paid.

Reservations will make every attempt to re-book the reservation if you have a need to cancel less than 60 days prior to your reservation.  If necessary, reservations may re-rent the property at a discounted rate to confirm a last-minute reservation. Guest will receive a refund based on monies collected for same time.

Q.  What payment types are accepted?

 Visa, MasterCard and Amex. (3% resort fees/International 5% resort fees)
 Echecks - Electronic checks (scanned copy of a voided check).
 Wire transfers acceptable for international guests.  

Q.   What is your payment policy?

 50% of the rental amount (1st Deposit) & $49.00 Accidental Damage Insurance is due at the time of booking to secure your reservation.  The balance (Final Deposit) is due 60 days prior to arrival date.  

Q.  What other fees do your charge?

 Rental amount is subject to required lodging tax of 12.65%.  If rental period is 30 nights or more it is tax exempt.

Q.  What are your Check In & Check Out procedures?

 Check In time is 4PM or after.  Early check in is possible based on property availability and must be agreed upon with reservations prior to arrival.  If we can get you in early we will.  Unless approved in advance, properties must be vacated by 11AM on the day or check out.  There are no exceptions.

Q.  Are events or parties permitted?

 No house parties, events or receptions unless approved by Welcome To Telluride at the time of making reservation.

Q.  Are pets permitted at my vacation rental?

 No pets are permitted.


Privacy Policy

We understand that when you provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with better service. That's why we have put a policy in place to protect your personal information.

At Welcome To Telluride Vacation Rentals we know that you have concerns about how your personal information is shared. We take your privacy concerns very seriously and are committed to ensuring that your personal information is secure always. We will only share your personally identifiable information in the following ways. The personal information you provide will only be shared with the appropriate third parties necessary to complete your purchases. This includes the vendors we have selected (reservation software company) as well as the third parties facilitating the transactions (credit card authorization companies). All credit card and banking information is encrypted.  The personal information we provide these third parties will ONLY be that which is necessary to ensure your travel arrangements are successfully confirmed and executed.

By submitting an inquiry to our website or reservationist you will automatically be included in our quarterly newsletter.  You may unsubscribe from these notifications electronically at any time.

CONTACT US
Welcome To Telluride Vacation Rentals
(970) 728-7049
info@welcometotelluride.com
www.welcometotelluride.com


Mailing Address
P.O. Box 512, Telluride Colorado 81435

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Welcome to Telluride P.O. Box 512 Telluride, CO 81435 970-728-7049 pam@welcometotelluride.com

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